1. Introduction

HU BUILDERS & CO ("we," "us," "our," or "Company") operates the website located at hubuildco.com. We are committed to protecting your privacy and ensuring you have a positive experience on our website and when interacting with our services.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your information. This policy applies to all information collected through our website, contact forms, and direct communications with our company.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, and physical address
• Project Information: Details about your construction or renovation project needs
• Communication Records: Messages, inquiries, and correspondence you send through our contact forms or email
• Payment Information: If applicable, payment details needed to process quotes or services (processed securely through third-party payment processors)

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns
• Device Information: Browser type, operating system, device type, and IP address
• Website Performance: Error messages and technical information about your interaction with our website

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and user experience
• Provide personalized content

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to your inquiries, provide project quotes, and deliver our services
• Communication: To contact you about your project, send updates, and provide customer support
• Business Operations: To manage our business, process transactions, and maintain records
• Website Improvement: To analyze website usage patterns and optimize our website functionality
• Marketing: To send promotional content and updates about our services (only with your consent)
• Compliance: To comply with legal obligations and industry regulations
• Safety: To detect and prevent fraud, security incidents, and other illegal activities

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contractual Necessity: Information needed to fulfill your service requests
• Legitimate Interests: Business operations, fraud prevention, and website improvements
• Consent: Where you have explicitly agreed to processing (e.g., marketing communications)
• Legal Obligation: Information required by law or regulatory requirements

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website and providing services (payment processors, hosting providers, email services)
• Business Partners: Other parties involved in delivering your project or providing requested services
• Legal Requirements: Government agencies, courts, or other authorities when required by law
• Business Transfers: In the event of merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

• SSL/TLS encryption for data transmission
• Secure data storage practices
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Employee confidentiality agreements and training

While we strive to use commercially acceptable security measures, no method of transmission over the Internet is completely secure. We cannot guarantee absolute security, and any transmission is at your own risk.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• During the period of your engagement with us
• For a reasonable period after project completion for record-keeping and warranty purposes
• As required by applicable laws and regulations

Once your information is no longer needed, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

8.1 Right to Access

You have the right to request a copy of the personal information we hold about you.

8.2 Right to Rectification

You can request correction of inaccurate or incomplete information.

8.3 Right to Erasure

You may request deletion of your personal information, subject to legal obligations we may have to retain certain data.

8.4 Right to Data Portability

You can request your information in a structured, commonly used, and machine-readable format.

8.5 Right to Withdraw Consent

If processing is based on your consent, you can withdraw that consent at any time.

8.6 Right to Object

You can object to processing of your information for marketing or other purposes.

9. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than Pakistan, including countries that may not have the same data protection laws. By using our website and services, you consent to the transfer of your information to countries outside Pakistan. We take steps to ensure adequate safeguards are in place for any international transfers.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child has provided us with personal information, we will promptly delete such information and terminate the child's account. If you are aware of any child providing us with information, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing any personal information.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website and services following such notification constitutes your acceptance of the updated Privacy Policy.

13. Google Play Compliance

14. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:

15. Data Protection Authority

If you believe we have violated your privacy rights or have concerns about our data practices, you have the right to lodge a complaint with your local data protection authority or regulatory agency.

16. Additional Information for Specific Jurisdictions

16.1 For Pakistan Users

Under Pakistan's data protection regulations, you have rights regarding your personal information. We comply with applicable Pakistani laws and regulations regarding data collection and protection.

16.2 For EU Users (GDPR)

If you are located in the European Union, your data is processed in accordance with the General Data Protection Regulation (GDPR). You have enhanced privacy rights as outlined in Section 8 of this policy.

Last Updated: May 8, 2026